The Isle of Man Constabulary’s recent initiative to recruit volunteer interpreters without formal qualifications has sparked significant concern from the Institute of Translation and Interpreting (ITI). On 6 May 2024, the BBC reported that the Constabulary is seeking individuals fluent in English and another language to assist with police duties, including taking witness statements and aiding non-English speakers in accessing government services.
The ITI’s Chief Executive, Sara Robertson, has formally addressed these concerns in a letter to the Chief Constable, Mr. Foster. Robertson’s letter, dated 6 May 2024, underscores the potential risks and implications of the Constabulary’s current approach, advocating for a re-evaluation of the policy in favour of employing qualified professionals.
In her letter, Robertson acknowledged the Constabulary’s intent to enhance services for the island’s diverse population but stressed the importance of maintaining high standards in interpreting and translation services. She highlighted that the use of unqualified volunteers could lead to serious consequences, including misunderstandings, inaccuracies, and breaches of confidentiality, potentially jeopardising the rights and well-being of those dependent on these services.
The ITI, a prominent member of Professional Interpreters for Justice (PI4J), champions the employment of qualified, experienced, and vetted Public Service Interpreters and Translators. These professionals are accredited members or registrants of recognised bodies and adhere to strict codes of practice and conduct, ensuring competence, reliability, and accountability in their services.
Robertson emphasised that access to reliable language services provided by qualified interpreters is essential for upholding justice and ensuring fair treatment for non-English speakers. She warned that the current proposal risks eroding public trust in the island’s legal and governance systems.
In concluding her letter, Robertson urged the Constabulary to reconsider their approach and collaborate with professional language service providers to find a more suitable solution that guarantees high-quality, reliable, and accountable interpreting and translation services for the Isle of Man’s diverse community.
The full text of Robertson’s letter is available below.